Privacy policy

Effective Date: January 1, 2022

This Privacy Policy describes how WildFlex ("we," "our," or "us") collects, uses, and protects your personal information when you visit or make a purchase from our online store. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party payment providers)
  • Order history
  • IP address
  • Browser type and device information
  • Cookies and usage data

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer support.
  • Communicate order updates and shipping notifications.
  • Improve our products, services, and website.
  • Prevent fraud and maintain website security.
  • Comply with legal obligations.
  • Send promotional emails (only if you have chosen to receive them).

Payment Information

All payments are processed securely through trusted third-party payment gateways. We do not store your complete credit card, debit card, or banking information on our servers.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.
  • Improve website functionality.
  • Analyze website traffic.
  • Enhance your shopping experience.

You can disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers, including:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting providers
  • Analytics providers
  • Legal authorities when required by law

These providers may only use your information to perform services on our behalf.

Data Security

We use commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders.
  • Maintain business records.
  • Comply with applicable laws.
  • Resolve disputes.
  • Enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Restrict or object to certain processing.
  • Withdraw consent where applicable.

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Brand Name: WildFlex
Email: WildFlex@outlook.com